What is your standard production lead time?

Standard production typically takes 4–7 weeks.

Will I receive tracking information?

Yes. Tracking details will be provided once the shipment is dispatched.

What export documents can you provide?

Commercial invoices, packing lists, certificates, and shipping documents are available.

Can you arrange door-to-door delivery?

Yes. Door-to-door logistics solutions are available for most destinations.

What type of crystal do you use?

Our luxury lighting collections typically feature Asfour or Swarovski crystals, selected for their outstanding light refraction and visual brilliance. For projects with specific budget requirements, we can also recommend other high-quality crystal alternatives while maintaining the overall design intent and decorative effect.